Return Policy

A return can either be processed as an exchange or a refund.

We have a 30-day return policy, which means you have 30 days from the time of the purchase of your item to request a return.

Holiday Returns: For purchases made during the months of November and December we offer an extended return period of 60 days. This means that you have 60 days from the date of purchase to request a return for items purchased during the months of November and December.

To be eligible for a return you must have the receipt or proof of purchase, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. The item must NOT be washed or dried and NOT have any smell, animal hair, chalk or deodorant stains on it in order to be refunded. No refunds will be granted for returns that do not meet this policy

**Be sure to carefully select the right size by following our size charts provided BEFORE you checkout. The general rule is to compare our size charts to the measurements of well-fitting clothing you already own and choosing the closest size, up or down, depending on your fit preference. If you have sizing questions please feel free to reach out at turnerstrengthapparel@gmail.com.

To start a return, please contact us at turnerstrengthapparel@gmail.com. In your email include a detailed explanation of the problem. Inform us of your preference, a refund or exchange.  If you are wanting to exchange, please let us know what changes, size/color, you would like.  Please note that returns must be sent to the following address: Turner Strength Apparel, P.O. BOX 512, Hull, GA 30646.

Exchanges:

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days of our receiving the item. Please remember it can take some time for your bank or credit card company to process and post the refund.  If more than 15 business days have passed since we’ve approved your return, please contact us at turnerstrengthapparel@gmail.com.

You can always contact us for any return question at turnerstrengthapparel@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items. Please get in touch if you have questions or concerns about your specific item.

 

Unfortunately, we cannot accept returns on sale items or gift cards